A Healthy You

Privacy Policy

A Healthy You is committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

 
1. What Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name
  • Email address and contact details
  • Date of birth
  • Height, weight, fitness level, and health-related information
  • Lifestyle and goal-related information
  • Payment and subscription details
  • Any other information you provide through questionnaires, forms, or communications

Some information we collect may be classified as sensitive information under the Privacy Act (such as health-related data). We only collect sensitive information with your consent and where reasonably necessary to provide our services.

 
2. How We Collect Personal Information

We collect personal information directly from you when you:

  • Complete a questionnaire or sign-up form
  • Purchase or subscribe to a program
  • Communicate with us via email, website, or other digital platforms
  • Use our website or online services http://ahealthyyouonline.com

We may also collect limited technical data (such as IP address or device type) for website functionality and analytics purposes.

 
3. Why We Collect Personal Information

We collect and use your personal information to:

  • Assess suitability for fitness and nutrition programs
  • Design personalised workout plans and meal plans
  • Deliver online coaching services
  • Manage subscriptions, payments, and customer support
  • Communicate program updates and relevant information
  • Improve our services and website functionality
  • Meet legal and regulatory obligations

We do not collect personal information unless it is reasonably necessary for our business activities.

 
4. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers who assist in operating our business (e.g. payment processors, hosting platforms, software providers)
  • Professional advisers (such as accountants or legal advisers) where required
  • Government authorities where required by law

We do not sell, rent, or trade your personal information to third parties.

Some service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy standards.

 
5. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely using reputable digital platforms and security measures. Access is restricted to authorised personnel only.

When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

 
6. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate, incomplete, or outdated information

Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.

 
7. Consent and Withdrawal

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

You may withdraw consent at any time by contacting us. Please note that withdrawing consent may limit our ability to provide services to you.

 
8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

 
9. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us to lodge a complaint.

We will investigate and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

 
10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website, and continued use of our services constitutes acceptance of the updated policy.

 
11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

A Healthy You
Email: [email protected]
Location: Sydney, Australia